Middle Office Support

Our client, a leading Investment Manager, is looking to hire a Middle Office Support candidate to provide operational support to the Investment team, Analysts and Portfolio Managers. The role will cover areas like fund/client take on, implementation and support of the front office solution ThinkFolio. This is a critical role supporting the investment operations team.

Operational Support:

Funds/client take on and take off

  • Asset set-up
  • Check accruals, rates, spread, APS, listing requirements, rating etc.
  • Preparing instructions to administrator (manage take-on process)
  • Liaise with Compliance regarding mandate of take-on
  • Liaising with Client’s administrator and administrator – to ensure smooth take on
  • Calculating off market take off’s/on nominal’s and values
  • Assist with Legal to on-board client onto ISDA to ensure Client can trade swaps

Front Office Solution/thinkFolio

  • Part of the project team tasked with the implementation of a Front Office solution/thinkFolio across the investment team
  • Support person responsible for loading funds and assets into AIM
  • Assist in testing of Front Office solution/thinkFolio when implemented
  • System maintenance once operational
  • Daily reconciliation between thinkFolio and back office system

Creating assets

  • New FI assets on Eagle and Front Office solution – ensuring setup is correct
  • Ensure existing set-up is correct
  • Significant experience for setting up ring-fenced structured assets that FI team have not bought
  • Static data maintenance of all assets
  • Structured note set-up
  • Maintain /updating manual excel sheets structured notes
  • Ensuring pricing of eagle assets is correct as MTM on JSE may be incorrect.
  • Liaise with JSE to correct MTM
  • Ensure FI trades MTM are correct on JSE
  • Assisting FI desk ensuring trade settlement between counter party and administrator.
  • FI Team liaison with administrator

Client Liaison

  • Ensuring everything is received (Operationally) from the client in order to onboard new client.
  • Facilitating, monitoring and validation of the end-to-end process of all client investments, disinvestments and asset transfer
  • Point of contact for the client and administrator once mandate is signed – ensuring client onboarding is smooth.
  • Following up with client or client administrator – with regard to fund take on and take off’s
  • Assist clients with special reporting requirements – where applicable
  • Assist with mandates from a compliance point of view

Asset pricing and asset knowledge

  • Understand and be able to price all interest-bearing assets
  • Understand and be able to price interest bearing derivatives
  • Know variables that are needed to price assets and maintain correct set-up in Admin system

Ad Hoc

  • Preparation and maintenance of procedure documentation
  • Improve processes, reduce risk and increase operational efficiencies


Required Experience

  • Required experience in Pricing and Valuations, Asset Management Middle/Front Office support is essential, minimum 5 years’ experience
  • Knowledge of Financial Services Industry
  • Knowledge of thinkFolio together with knowledge of back office systems required
  • Knowledge of Regulations an advantage


Required Qualifications

  • University Degree (Finance/Maths/Stats/Business Science)
  • Postgraduate and/or CFA studies preferred
  • Programming a strong advantage