Senior Manager: Funds

10Our client is looking to hire a Senior Manager: Funds

  • Qualified Accountant CA(SA) or B.Comm Accounting with proven fund accounting experience
  • Proven track record in a similar role
  • Management and leadership experience developed from previous roles
  • Strong people management experience and the ability to inspire and develop staff members
  • Experience working closely with senior management.
  • Ability to work in a demanding, pressurised environment to tight deadlines
  • Proven ability to build relationships across all levels of the business
  • A high level of technical ability is expected

Key accountabilities

  • Plan and monitor resources and capacity within the allocated ops team to ensure that all deliveries are maintained and service levels upheld
  • Manage and monitor the ongoing training, coaching to ensure the continuous development of staff in the allocated ops team (this includes the performance management of all team members)
  • Organise and hold regular meetings with your allocated ops team and each individual member (one-on-one’s) to ensure regular communication.
  • Manage all activities within the allocated team in an positive effective way to instill a positive, solution oriented work environment within the team (this includes managing/monitoring the resolution of all issues and concerns applicable to the relevant team)
  • Prepare and report Management Information (MI) on a monthly and ongoing basis to the Associate Director Traditional Funds and MD in order for effective monitoring and reporting of the team’s operational performance.
  • Report to the Associate Director, Managing Director, Compliance and Risk Manager any compliance, service delivery or other breaches and/or errors according to specified procedure and reporting requirements to ensure effective escalation and timely resolution thereof
  • Participate in business improvements across processes, controls and systems to ensure they are effectively implements within the allocated ops team. This includes the monitoring, initiating and participating in any risk reduction/efficiency gaining projects impacting the ops team.
  • Manage and build a relationship with the clients in the team portfolio and actively drive and monitor service improvements to ensure client satisfaction. This includes overall responsibility for NAV delivery, SLA’s, KPI and Admin reporting to clients, client query and request resolution, as well as the monitoring and where required participation in the financial statements and audit process.
  • When required, project manage the take-on/launch of all new funds/clients allocated to the relevant ops team to ensure operationally the team is ready (Ops Managers should take overall responsibility for the operational readiness) and a relationship is established with the client.
  • Investigate, report and implement the required corrective and/or preventative action for all operational errors and incidents which occurred in the allocated ops team to ensure successful resolution and management of the error or incident.
  • Where it is not possible to delegate to a Supervisor or an Assistant Manager, check and authorise payments (as an A Signatory) to ensure the payment has been correctly prepared and correct instructions are processed.
  • Where it is not possible to delegate to a Supervisor or an Assistant Manager, check and approve valuations (as an A Signatory) to ensure all the required information has been captured and processed correctly resulting in the expected NAV movement.
  • Provide guidance and support to Assistant Managers and Managers
  • To be a senior leader in SA business and make a contribution at a senior level across all levels of the business.