Senior Operations Manager

An award winning financial services organisation based in the northern suburbs is looking for a Senior Operations Manager for their Unit Trust and Pooled Pricing division.


Leading operational teams and collaborate with other Senior Operations Managers as well as Business Managers in other departments to deliver high quality services to clients.

Liaise with external parties such as Asset Managers, Clients, Custodians and Exchanges in order for the Operational teams to function efficiently and effectively in their day-to-day functions

Manage financial losses by ensuring correctness and accuracy of flow of information

Ensure achievement of financial targets by meeting client service standards and efficiencies

Implement measures to reduce risks and errors in pricing teams

Manage service level agreements with all clients and stakeholders through regular monitoring of efficiencies and regular engagements

Researching trends and developments in the investment administration industry



5-10 years’ experience in the financial services industry or investment administration industry, with at least 3-5 years at a management level and exposure to clients, systems and operations processes

Knowledge of Financial Markets and Instruments

Understanding of risk and techniques to manage risk within teams

Understanding of processes and controls and the knowledge of how to improve these

Individual who can use initiative and take ownership of issues/problems

Highly developed analytical, technical and problem solving skills

Proficiency in MS Office products

Bachelor’s degree in Commerce (Accounting preferred)

Diploma or course in SA Financial Market Instruments will be an advantage

Apply & upload CV now