Business Support Manager
Role
Business Support Manager
Location
Southern Suburbs, Cape Town
Industry
IT
About Our Client:
Our client is an established software company specializing in the implementation of business software with a full ERP component. Their solution is one of the leading ERP platforms globally and continues to experience rapid growth within South Africa.
About the Role:
We are seeking a high-performing professional who thrives in a fast-paced environment to work closely with the CEO and broader team. This role provides strategic support, ensures operational efficiency, and plays a key part in keeping the organisation running smoothly.
Key Responsibilities
Manage the CEO’s calendar, inbox, and schedule, proactively coordinating shifting priorities.
Plan, coordinate, and attend internal and external meetings alongside the CEO.
Track, manage, and update action items from meetings, ensuring timely follow-up with relevant stakeholders.
Provide support with basic bookkeeping tasks (e.g., raising invoices, liaising with the bank).
Draft, update, and maintain company policies and procedures.
Oversee office and facilities support.
Support HR with onboarding processes and related logistics for new employees.
Prepare, manage, and submit monthly expenses and reimbursement reports.
Requirements
Diploma or degree in Business Administration, Office Management, or a related field.
Previous experience in an Executive Assistant or Operational Support role.
Proven experience in office management and coordinating cross-functional teams.
Basic bookkeeping knowledge.
Exceptional organisational, time management, and prioritisation skills.
Ability to operate effectively in a fast-paced environment.
High level of professionalism and discretion when handling confidential information.
Strong written and verbal communication skills.
Proficiency in Excel and the broader Microsoft Office suite.